1mjudi Privacy Policy

This Privacy Policy ("Policy") describes the manner in which 1mjudi ("the Platform", "we", "us", "our") collects, processes, stores, and discloses personal data relating to users ("you", "your", "User") of the 1mjudi website at 1mjudi.win and all associated mobile interfaces. This Policy forms part of the 1mjudi Terms & Conditions. By registering a 1mjudi account or otherwise using the platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

1. Who We Are

1mjudi is an online gaming and sports betting platform serving Malaysian players. For the purposes of applicable data protection legislation, 1mjudi is the data controller responsible for the personal data you provide when using the platform. Our data protection contact can be reached via the support email displayed in the footer of this page.

2. Data We Collect

2.1 Registration Data

When you create a 1mjudi account, we collect the following information:

• Full legal name;
• Date of birth (to verify you are aged 21 or above);
• Email address;
• Mobile telephone number;
• Residential address, including postcode and state (e.g., Kuala Lumpur, Selangor, Penang, Johor);
• Username and encrypted password.

2.2 Identity Verification Data

Where 1mjudi is required to verify your identity in accordance with its Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations, we may additionally collect copies of:

• Government-issued identification documents (e.g., MyKad, passport);
• Proof of residential address (e.g., utility bill, bank statement);
• Proof of payment method ownership (e.g., screenshot of e-wallet account, bank account statement).

2.3 Financial Data

We collect transaction records relating to deposits, withdrawals, bonuses claimed, and wagers placed. We do not store full payment card details. E-wallet identifiers (e.g., Touch 'n Go eWallet account reference, Boost account reference) are retained only to the extent necessary to process and verify transactions and comply with AML requirements.

2.4 Usage & Technical Data

When you access the 1mjudi platform, we automatically collect certain technical information, including:

• IP address and approximate geolocation;
• Device type, operating system, and browser version;
• Pages visited, games played, session duration, and clickstream data;
• Referral source (the URL from which you arrived at 1mjudi, if applicable).

2.5 Communications Data

If you contact 1mjudi support via live chat or email, we retain records of those communications, including any attachments you provide, for the purpose of resolving your query and maintaining a service history.

3. How We Use Your Data

1mjudi uses the personal data we collect for the following purposes:

• Account administration: creating, maintaining, and securing your 1mjudi account;
• Identity and age verification: confirming that you meet the 21+ age requirement and satisfying KYC obligations;
• Transaction processing: handling deposits, withdrawals, and wager settlement in MYR;
• Fraud prevention and AML compliance: detecting, investigating, and preventing fraudulent or unlawful activity;
• Regulatory compliance: meeting obligations imposed by 1mjudi's licensing authority and applicable law;
• Platform improvement: analysing usage patterns to improve the functionality, layout, and content of the 1mjudi platform;
• Customer support: responding to your queries, complaints, and requests;
• Marketing communications: sending you promotional offers and updates, where you have opted in to receive such communications. You may withdraw this consent at any time by updating your account notification preferences.

4. Legal Basis for Processing

1mjudi processes your personal data on the following legal bases:

• Contractual necessity: processing required to perform the contract between you and 1mjudi (e.g., account creation, transaction processing);
• Legal obligation: processing required to comply with applicable law, including AML, KYC, and regulatory reporting obligations;
• Legitimate interests: processing necessary for fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights;
• Consent: processing for optional purposes such as direct marketing communications, where you have given explicit consent.

5. Cookies & Tracking Technologies

1mjudi uses cookies and similar tracking technologies to operate the platform, remember your session preferences, and analyse platform usage. The categories of cookies used are:

• Strictly necessary cookies: essential for the platform to function. These cannot be disabled as they are required for login session management and security.
• Functional cookies: used to remember your preferences such as language settings and game display options.
• Analytics cookies: used to collect aggregated, anonymised data about how users interact with the platform. This data is used solely to improve the 1mjudi user experience.

You may control cookie preferences through your browser settings. Disabling strictly necessary cookies may impair your ability to use the 1mjudi platform.

6. Sharing Your Personal Data

1mjudi does not sell your personal data to third parties. We may disclose your personal data to the following categories of recipients, strictly as necessary:

• Payment service providers: to process deposits and withdrawals (e.g., FPX operators, e-wallet providers such as Touch 'n Go, Boost, GrabPay, DuitNow, and participating Malaysian banks);
• Game content providers: who may receive session data necessary to deliver and certify game outcomes;
• Identity verification providers: third-party KYC services used to verify documents you submit;
• Regulatory authorities: where required by law, court order, or regulatory obligation, including disclosures to anti-money laundering bodies;
• Professional advisers: including legal counsel and auditors under obligations of confidentiality.

All third-party processors who receive your data are contractually bound to handle it only for the specified purpose and in accordance with data protection standards no less rigorous than those applied by 1mjudi.

7. Data Retention

1mjudi retains personal data for as long as your account remains active and for a period thereafter as required by applicable regulatory obligations. In most jurisdictions, AML and gaming regulations require retention of transaction and identity records for a minimum of five (5) years following account closure. Usage data and communication logs may be retained for shorter periods unless retention is required for dispute resolution or legal proceedings. Once the applicable retention period expires, personal data is securely deleted or anonymised.

8. International Data Transfers

1mjudi's servers and those of certain third-party service providers may be located outside Malaysia. Where personal data is transferred internationally, 1mjudi ensures that appropriate safeguards are in place, including contractual data transfer agreements incorporating standard data protection clauses. By using the 1mjudi platform, you acknowledge that your data may be transferred and processed outside Malaysia in connection with the services described in this Policy.

9. Your Rights

Subject to applicable law and regulatory constraints, you have the following rights in relation to your personal data held by 1mjudi:

• Right of access: to request a copy of the personal data we hold about you;
• Right to rectification: to request correction of inaccurate or incomplete data;
• Right to erasure: to request deletion of your personal data, subject to our regulatory retention obligations;
• Right to restriction: to request that we limit the processing of your data in certain circumstances;
• Right to data portability: to receive your data in a structured, commonly used, machine-readable format;
• Right to object: to object to processing based on legitimate interests, including direct marketing;
• Right to withdraw consent: where processing is based on consent, to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact 1mjudi through the live chat function or via the email address in the footer. We will respond to verified requests within 30 days.

10. Children's Privacy

The 1mjudi platform is strictly restricted to individuals aged 21 and above. We do not knowingly collect personal data from individuals below this age. If we become aware that a User is under 21, the account will be immediately closed and all data relating to that User will be deleted or anonymised in accordance with our data retention procedures. If you believe a minor has registered a 1mjudi account, please contact our support team immediately.

11. Security Measures

1mjudi employs industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and 1mjudi servers;
• Encrypted storage of passwords using recognised cryptographic hashing algorithms;
• Role-based access controls limiting internal access to personal data on a need-to-know basis;
• Regular security audits and penetration testing of platform infrastructure;
• Two-factor authentication options available to all 1mjudi account holders.

While 1mjudi takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 1mjudi login credentials.

12. Third-Party Links

The 1mjudi platform may contain links to third-party content providers, including game providers' informational pages. 1mjudi is not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party site you visit.

13. Changes to This Privacy Policy

1mjudi reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered Users via email or an in-platform notification. The updated Policy will be published on this page with a revised effective date. Your continued use of the 1mjudi platform following notification of changes constitutes acceptance of the updated Policy.

14. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 1mjudi, please contact our support team via the in-platform live chat, available 24/7. You may also reach us at the email address displayed in the footer of this page. We aim to respond to all data-related enquiries within five (5) business days.